Shipping Policy


It is a joy for us when we see your reviews, therefore, Plants for Skin wants to make sure everyone gets their orders delivered right to their doorstep/mailbox. By doing this, you would have to make sure that your address is entered properly when placing your order. Make sure that apartment numbers, suites, unit and trailer numbers are entered correctly as well as your complete address for a faster delivery.


  • Please make sure to check your address before order submission. 

  • Plants for Skin will not be responsible for any lost, stolen, misplaced items as well as items that were sent to the wrong address. 

  • Also, please DO NOT enter P.O. Box address if you want your order to be delivered to you, use your physical address. 

  • Plants for Skin WILL NOT make any changes or adjustments to an address whether transposition (rearranging or entering) of street numbers, unit number etc. 

Please email info@plantsforskin.com to follow the correct procedure on this matter. You are held accountable for the location of your delivery.


All orders are shipped through our carrier, USPS. You can track the progress of your order after it has been placed through  our website. 


If you wish to return a product, you should mail your product to: Plants For Skin,   7052 Kelly Street, Pittsburgh PA, 15208, United States.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 


If you receive a refund, the cost of return shipping will be deducted from your refund.


Depending on where you live, the time it may take for your exchanged product to reach you, may vary.


If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

Shipping Fees

 

Once you’ve added the items to your cart, shipping fees will be accessible. Your shipping fee will be based on your state/location. 

 

Orders that are $50 dollars or more, will get free shipping. This is only applicable within the United states. Outside of the US will be paid whatever is required for shipping. 

 

Plants for Skin also ships outside of the United States. 

 

Shipping to Processing

 

Shipping to processing will take up to 5-14 business days, waiting threshold is up to two (2) weeks. This can only be in the instance of any form of delays.

 

Plants for Skin products are made to order freshly by hand. Our products are in high demand therefore after submission your order will go through the 1st order of processing and cannot be canceled. There are three (3) orders of processing. These are:



  • Gathering ingredients and Materials (Jars, bottles etc)
      • In this process, our production team calculates and determines the amount of ingredients that are needed, and then sends the information to our supplier to begin the process.

     

  • Raw processing 
      • This entails the creation of the products by hand. Plants for Skin does not use manufacturers to supply products simply to keep the authenticity, longevity and freshness of these items

     

  • Distribution 
      • This is where your order has now been fulfilled and is getting prepped for shipment (at this time, you will receive a tracking number that may states “awaiting item” on the USPS website)